Frequently Asked Questions
How will passes be regulated?
Your pass card will have your name and expiry date. Passholders are required to carry their pass card with them at all times. You may be asked at random to show your pass.
How do I renew my Pass?
Pass renewals are done online here.
Select your pass type. (Adult, Family, Senor or Youth)
Indicate if your pass purchase is a renewal.
Once you complete the purchasing process, you will receive a confirmation email letting you know you will be able pick up your renewal sticker at Adventure 365 Rental Facility onsite at Kivi Park, once they re-open!
Until then, keep your confirmation email on your phone or printed out as a temporary pass.
When will I have to purchase a Kivi Pass?
Passes has been required since February 1, 2020. An annual Kivi Pass is renewable one year from the month of purchase. For those applying to the Affordability Fund, please allow two weeks for application processing.
How do I get my Kivi Pass?
Kivi Passes can be purchased online. In two to three weeks your pass will be ready for pick up onsite at Adventure365 during their hours of operations. Please note, due to the provincial-wide COVID-19 restrictions Adventure 365 is CLOSED. Rentals, renewal stickers and pass pick-up is currently unavailable at this time.
Also, note that Adventure365’s hours of operations change seasonally and they can be closed for weather, please check their hours of operation before you come to pick up your passes. If you would like to visit the park before you receive your annual pass you can print your receipt to bring with you or show your receipt on your phone when asked at the park. Day passes will not receive physical passes.
If I live in the neighbourhood will I have to pay to use the playground?
If your home is within the local playground catchment area, you will temporarily be able to continue to be able to use the playground for free and must contact our Executive Director at firstname.lastname@example.org to see if you quality. You will be emailed a temporary pass that you are required to have on you at all times while enjoying the playground. This pass is a temporary pass for the playground ONLY, and does not include the use of any trails or other amenities.
Can I use the playground for free?
As a not for profit organization we rely on the support of our community and our park guest to ensure the sustainability of our park. The playground is one of our largest attractions. Our annual operations budget is over $250,000 and the cost to maintain it and insure the playground is a large portion of this expense. While there are playgrounds in the city that do not require a pass, these parks are run and funded by the City of Sudbury through the use of your tax dollars. Our park and our playground are not funded this way.
Does the City of Sudbury own Kivi Park?
Kivi Park is a not for profit. The City of Sudbury owns the portion of the park that includes the main parking lot, multi-use sports field, hockey rink and field house.
What parts of Kivi Park are covered by the Kivi Pass?
All the parts of Kivi Park that are on private land will require a pass, including the network of trails, the waterfront amenities, and the playground area. Children 10 and under will continue to enjoy these facilities for free, but other family members or visitors will require a Kivi Pass. The parts of Kivi Park on City property, such as the parking lot, multi-use fields, basketball courts, hockey rink and field house will remain free of charge.
What if I can’t afford a Kivi Pass, will I still be able to use the park?
We’ve created an Affordability Fund through sponsorship and our Pay it Forward passes. People who do not have the means to pay can apply for the Fund on our website.
Day Pass Online:
You can purchase your Adult or Family Day Pass online. Day passes will not receive physical passes. Your receipt of purchase is you day pass. Day passes cannot be purchased in advance, they must be purchased the day of use. Day passes cannot be refunded, please check trail conditions on our website before purchasing your pass. These conditions are updated daily by 10AM.
Day Passes Onsite:
You can purchase your Day Pass onsite at the Adventure365 rental hut during their hours of operation. Please check their Facebook Page “Adventure365 at Kivi Park” for hours of operation. If you are renting from Adventure365 your Day Pass is included in the price of your rental.
How much is the Kivi Pass?
A Kivi Pass can be purchased annually or as a day pass. Here are the rates:
- FREE: Children 10 and under
- $ 50 Youth/Student Pass (11-18 years of age)
- $ 100 Adult Pass
- $ 240 Family Pass (up to 6 family members)
- $ 90 Senior Pass (ages 60+)
- $ 9 Day Pass (not required for those paying for rentals)
- $ 25 Family Day Pass
Pay it Forward Passes are also available for those wishing to purchase a pass for themselves and to contribute to the Affordability Fund for those who do not have the means to purchase one.
Why is Kivi Park introducing a fee for people to use the Park?
Kivi Park is a wonderful gift that has been given to the citizens of Sudbury through the generosity of Lily Fielding and her family. Kivi Park is a magnificent, four-season attraction covering 195 hectares (480 acres) on privately owned land, with 55 kilometres of walking, bicycling, snowshoe, skiing and skating trails, in addition to waterfront amenities and activities.
As you can imagine, it is quite expensive to maintain a facility of this size and scope, approximately $250,000 a year.
Up to now, Kivi Park has been maintained through the generosity of private donors. In order to ensure Kivi Park is enjoyed by citizens for generations to come, we are launching a whole new way of managing Kivi Park for the future.
We have transitioned to a non-for-profit organization governed by a Board of Directors drawn from prominent members of the community, with an Executive Director who is responsible for the daily management of Kivi Park.
The Kivi Pass is available as an annual or a day pass, with different rates. All passes can be purchased on the Kivi Park website and children 10 years of age and younger will continue to enjoy Kivi Park for free. Our rates are comparable to other not-for-profit recreational facilities.
A user pass is best practice among other similar recreational facilities such as skiing and snowmobile trails, swimming pools and tourist attractions. We’re asking our patrons who use and enjoy Kivi Park to contribute toward its ongoing maintenance and further development.